Information Technology — Halkhata Ltd

Services

We design and deliver technology that is dependable, secure, and comprehensible. Our goal is to remove friction, reduce risk, and keep your operations moving.

Consulting

Discovery and design

Discovery, requirements capture, process mapping, and solution design. We focus on pragmatic improvements and measurable outcomes.

We interview stakeholders and map processes to identify bottlenecks. Recommendations are prioritised by impact and effort, and we provide sensible roadmaps that line up with budgets and resourcing. Where necessary, we propose proof-of-concept work to de-risk larger efforts.

Software Development

Applications and integrations

Web applications, APIs, integrations, and automation. We favour maintainable code, clean interfaces, and robust testing.

We build services that are easy to operate and upgrade. Code is reviewed, tested, and documented. Interfaces are designed with clarity, avoiding surprises for users. We prefer simple architectures that scale naturally and avoid unnecessary dependencies.

Cloud & Infrastructure

Reliable environments

Hosting, CI/CD, observability, and security baselines. We design reliable environments with sensible cost controls.

Our infrastructures use managed services where appropriate and keep configuration visible and reproducible. We implement monitoring and alerting so incidents are detected quickly. Costs are reviewed and controlled by design, avoiding surprises later.

Support

Operations and care

Operational support, incident response, and documentation. We set up routines that keep systems healthy and stakeholders informed.

We provide support tailored to your needs, from office hours to more comprehensive arrangements. We keep documentation current and ensure procedures are easy to follow. Communication is straightforward—issues, actions, and outcomes are recorded and shared.

Automation

Remove toil

Task automation and workflows that reduce manual effort and errors.

We automate routine tasks and link systems together with clear, composable jobs. Automation is transparent and documented so operators stay in control.

Data & Reporting

Clarity from data

Dashboards and reports that make status and progress obvious.

We design simple reports and dashboards that focus attention on the measurements that matter. Data models are kept clear so changes are safe and predictable.

Approach

We prioritise clarity, security, and maintainability, using industry best practice without unnecessary complexity. We adapt to your context rather than forcing one methodology.

Discovery & Design

Understand & map

Goals, constraints, and architectures captured with clear diagrams.

We clarify goals and constraints, then propose simple architectures and implementation plans that fit your context. Documentation focuses on the essentials: architecture diagrams, data flows, and responsibilities.

Where compliance is relevant (e.g., UK GDPR), we include privacy impact considerations early. We identify personal data flows and adopt data minimisation strategies by design.

Delivery

Iterate & show

Regular demos, transparent reporting, and CI keep momentum and quality.

Iterative builds with lightweight ceremonies, transparent reporting, and regular demos keep momentum and visibility high. We use continuous integration to validate changes and protect quality as features evolve.

We agree milestones and acceptance criteria up front. Changes are documented simply, avoiding unnecessary bureaucracy while keeping decisions clear.

Quality

Checks that matter

Tests, reviews, and reproducible environments reduce risk and speed delivery.

Automated testing, code reviews, and reproducible environments reduce risk and make change safe. We prefer clear tests that exercise critical behaviours, along with monitoring in production to catch issues early.

We avoid fragile solutions and prefer designs that are easy to reason about. When trade-offs are necessary, we explain them and document the rationale.

Governance

Secure by default

Least-privilege access, key management, and audit trails by design.

Security, privacy, and compliance are addressed early. We apply sensible controls, such as least-privilege access, secure key management, and audit trails for sensitive operations.

Procurement is handled pragmatically. We select vendors and tools based on fit, cost, and longevity—and we document dependencies so future changes are straightforward.

Security by Design

Practical controls

Authentication, authorisation, and encryption treated as fundamentals.

Security is integrated into delivery from the start. We design controls that are practical and documented, so teams can operate them confidently.

Communication

Clear updates

Simple, regular updates keep stakeholders aligned and confident.

We communicate progress and decisions in plain language, with simple change logs and demos that make status obvious to non‑technical stakeholders.

Observability and Reliability

Systems are designed to be observable. We collect metrics, logs, and traces to understand behaviour, and we set up alerts that focus on user impact instead of noise. Incidents are triaged quickly with a simple runbook so action is clear.

Reliability depends on steady, consistent practice: deployments are repeatable, rollbacks are safe, and changes are tested. We encourage small, frequent releases to reduce risk.

Security

Security is part of design rather than an afterthought. We authenticate robustly, authorise sensibly, and encrypt data at rest and in transit. Secrets are stored securely and rotated responsibly.

We review dependencies regularly and apply updates without drama. Where risk is discovered, we address it pragmatically and communicate clearly.

Data Management and Integrations

Data flows with clarity

We model data and integrations so responsibilities are explicit and change is safe.

Data architecture is kept intentionally simple. We document sources of truth, caches, and derived datasets, so teams understand where data lives and how it moves. Integrations are implemented with clear boundaries to avoid hidden coupling.

Where third‑party systems are involved, we isolate failure modes and design for graceful degradation. We implement retry strategies, idempotent operations, and monitoring that reveals problems quickly. Privacy is respected at every point: personal data is minimised and protected.

We produce data dictionaries and lightweight sequence diagrams that make flows obvious to both technical and non‑technical stakeholders. This reduces misunderstandings and accelerates onboarding.

Automation and Workflow

Automation is used to remove toil, not to hide complexity. We schedule routine health checks, backups, and housekeeping. Jobs report their outcomes clearly, and failures escalate to humans with enough context to act.

Workflow automation joins systems together. We use message queues and event‑driven patterns where helpful, keeping logic small and composable. Human approvals are kept simple, with dashboards that focus attention where it is needed.

DevOps Practices

We adopt practical DevOps practices that reduce risk and increase flow. Environments are reproducible, configuration is versioned, and deployments are predictable. We prefer blue/green or rolling strategies to avoid disruption.

Continuous integration runs tests and static analysis on every change. We measure lead time, change failure rate, and mean time to recovery, and we use these metrics to guide improvements rather than to assign blame.

We encourage small, frequent releases. This makes rollback easy and keeps stakeholder confidence high. Documentation summarises the what and why of changes, so those outside engineering are kept informed.

Documentation and Training

Documentation is treated as an operational asset. We write concise, task‑focused guides for users and runbooks for operators. Diagrams are kept up to date and use consistent terminology.

Training is delivered in short, pragmatic sessions. We provide checklists and reference cards so teams can work confidently day‑to‑day, and we record simple walkthroughs for future refreshers.

Vendor Management and Procurement

We help you select vendors and tools based on fit, cost, and operational impact. We document responsibilities and exit strategies so you are never locked in unnecessarily.

Licensing and renewals are managed transparently. We review usage and value periodically and consolidate where appropriate to reduce cost and complexity.

Risk Management and Compliance

We identify risks early and document mitigations that are proportionate and sensible. Security and privacy are built into design. For UK GDPR and sector‑specific obligations, we maintain clear records of processing and minimise personal data at every step.

Audits are straightforward because we keep artefacts organised: architecture diagrams, change logs, access records, and incident reports can be produced without drama.

Continuity and Disaster Recovery

Recover without panic

Backups and rehearsed restores keep recovery measured and predictable.

We maintain documented recovery objectives and test restores so confidence is earned rather than assumed. Backups are verified, encrypted, and stored with sensible geographic redundancy. Failover is designed with simplicity so it works when needed.

We plan for communication as well as technology: stakeholders receive timely, clear updates, and we capture lessons to improve future response.

Cost Optimisation

Cost is controlled by design. We size infrastructure appropriately, avoid unnecessary services, and prefer simple architectures that scale economically. Observability helps us understand where spend occurs and where it can be reduced safely.

We review usage regularly and adjust resources based on real demand. Where reserved capacity or savings plans are appropriate, we implement them carefully.

Onboarding and Handover

We structure onboarding so new team members become productive quickly. Documentation is the foundation, but we also provide guided walkthroughs and shadowing opportunities. Access is provisioned with least privilege and increased as confidence grows.

Handovers are planned, not improvised. We define responsibilities, transfer knowledge, and confirm access. After the handover, we remain available for questions and practical support.

Case Studies and Examples

We have delivered integrations between legacy systems and modern platforms, replacing manual processes with reliable, automated workflows. We have consolidated overlapping tools to reduce cost and simplify daily operations. We have migrated services to cloud environments that make change safer and faster.

These examples demonstrate our approach: keep designs simple, communicate clearly, and focus on the outcomes that matter to your organisation.

Frequently Asked Questions

Which technologies do you use?

We favour well-supported platforms such as AWS, Azure, GCP, Kubernetes, Terraform, and modern TypeScript or Python stacks. Where legacy integration is required we document interfaces and upgrade paths before we touch production code.

How do you price engagements?

Discovery and advisory work is usually fixed price. Delivery programmes use either milestone billing or time and materials with capped budgets. Every engagement has a forecast and variance report so spend stays predictable.

Can you work with existing teams?

Yes. We embed alongside your engineers, analysts, and product owners, adopting your toolchain and ceremonies. Handover includes documentation, pairing sessions, and shadow support so ownership transitions smoothly.

Do you provide ongoing support?

We offer tailored support agreements covering incident response, change management, and continuous improvement. SLAs are pragmatic, and reports highlight insight, not just ticket counts.

How quickly can you begin an engagement?

Discovery starts within ten working days. Delivery begins once access, contracts, and governance are in place, ensuring momentum from the first sprint.